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Touch Trivia Redesign

Date: November 2017

Platform: Desktop, Mobile, Tablet

 

 

Exploring a redesign of AT&T internal polling software used by thousands of employees per conference session.

 

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Goals and objectives

The Touch Trivia application is an in-house trivia tool that was initially built as a hackathon project. Since then thousands of players have logged in during various events such as training sessions or quarterly executive town halls to test their trivia knowledge.

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IDENTIFYING IMPROVEMENTS

Touch Trivia was created quickly without proper user journey analysis leading to breakdowns in user flow from sign in to joining a session. It was also created with non mobile-optimized buttons and interactions so it is difficult to use for the 95% of participants joining from a mobile device.

 

 

LIST OF IMPROVEMENTS

  • Created personalized branding for touch trivia.

  • Modernized color scheme and layout to improve readability and interactions on a mobile device. 

  • Optimized user journey through the application to work best for the majority 95% joining from a mobile device during a trivia session.

 
WHO ARE THE USERS OF THE APPLICATION

Primary Audience: AT&T Employees and Contractors

Secondary Audience: AT&T Executives

Touch Trivia Redesign Mockups

Welcome Page

In order to update the welcome page I reduced the overall amount of text on the page and also removed the bullet points that were not relevant to all trivia types. I added a customized logo and made the colors more sophisticated and readable. Lastly I increased the padding to aid mobile users.

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Run a Live Trivia Session

When running a live session I updated this design to have a clearer hierarchy of the required elements. I also created a simple yes / no toggle to choose specific settings. The user can now start a session using one page without having to scroll down and this is also a responsive mobile-friendly design. 

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